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Timeliness

Lack of timeliness in processing articulation requests is a common complaint about the articulation process.  The tables below present data from January 2012 to January 2013 on the average processing time in days for institutions completing more than 50 transfer credit evaluations through TCES. The tables distinguish between numbers including and excluding receiver-initiated evaluations, since receiver-initiated evaluations are usually completed immediately and thus may considerably reduce the average time for evaluation.

Average Response Rate for Requests for Transfer Credit Evaluation at BC Transfer System Member Institutions with >50 Completed Evaluations, Without Receiver-Initiated Evaluations, January 1/2012 - January 1/2013

 

Number of Completed Evaluations

Average Time for Evaluation (in Days)

Art Institute of Vancouver

96

86.22

Athabasca University

245

71.65

Capilano University

73

14.74

College of the Rockies

91

75.35

Kwantlen Polytechnic University

461

102.00

Okanagan College

162

158.45

Simon Fraser University

366

39.04

Thompson Rivers University

174

255.76

Thompson Rivers University - Open Learning

434

73.02

Trinity Western University

227

173.16

University of BC - Vancouver

495

85.25

University of BC - Okanagan

368

82.03

University Canada West

113

18.67

University of the Fraser Valley

617

91.49

University of Northern BC

463

72.22

University of Victoria

645

47.59

Vancouver Island University

339

81.93

AVERAGE

315.82

89.92

Average Response Rate for Requests for Transfer Credit Evaluation at BC Transfer System Member Institutions with >50 Completed Evaluations, Including Receiver-Initiated Evaluations, January 1/2012 - January 1/2013

 

Number of Completed Evaluations

Average Time for Evaluation (in Days)

Art Institute of Vancouver

97

85.33

Athabasca University

286

61.38

Capilano University

389

2.77

College of the Rockies

123

55.75

Fairleigh Dickenson University

170

22.46

Kwantlen Polytechnic University

518

90.78

Okanagan College

222

115.63

Simon Fraser University

537

26.61

Thompson Rivers University

199

223.63

Thompson Rivers University - Open Learning

674

47.02

Trinity Western University

1004

39.15

University of BC - Vancouver

685

61.60

University of BC - Okanagan

670

45.06

University Canada West

158

13.35

University of the Fraser Valley

1542

36.61

University of Northern BC

796

42.01

University of Victoria

1116

27.50

Vancouver Island University

549

50.59

AVERAGE

540.83

58.18

The sustainability and efficiency of the articulation process depends on timely responses to articulation requests. However, it is hard to define "timely" because of the potentially great variation in the length of each phase of the process (e.g. evaluating the request may take longer if a qualified evaluator is not readily available or identifiable).

Receiving institutions also should be aware that articulation requests within the TCES are expired if a response is not received from the sending institution within a year.  Institutions will also sometimes receive articulation requests to which they have no matching program. Rather than deny credit, the institution can instead choose to close the request through the TCES.  This notifies the sending institution that should a student transfer with course in question, they will be evaluated on a case by case basis.

Receiving institutions can also create autoforwards through the TCES, which automatically forward articulation requests from a given institution and subject to a faculty advisor.  This saves the ICP the task of having to manually forward a request.  Receiving institutions are strongly encouraged to establish autoforwards for high volume disciplines and institutions, to help further automate the articulation process.

To achieve timely response to articulation requests, a receiving institution will need to have addressed the issues outlined in this Guide through planning, training, and resource allocation.